Operations

Empowering the process.

In Operations, we have high expectations.

From the professionals located at our customer service centers, who problem-solve around the clock, to the adjusters and investigators at the scene, our operations team is a diverse, talented group in constant pursuit of solving challenges.

Show Worldwide Opportunities

Insurance Operations

Explore all of the open positions and opportunities with our Insurance Operations teams.

View RolesInsurance OperationsThis link opens in a new window

Join the Prudential Talent Network

Want to know what it’s like to work at Prudential?

With our Talent Network, you’ll learn more about our people, culture, and discover professional development tips from our leaders.

* Indicates Required Field

First Name *

Error: First name is required

Last Name *

Error: Last name is required

Email Address *

LinkedIn Profile URL

Error: If entered, LinkedIn profile must be a LinkedIn URL

Attach Your Resume (Files Need to be under 5 MB)

Error: Resume must be a pdf, doc, docx or txt file less than 5MB

We will use Personal Data that you submit consistently with our Career Site Privacy Notice . By clicking the below checkbox and the “Create Account” button, you understand that the information you provide may be transferred to the United States and may also be transferred to additional countries, other than your country of residence, for consideration for employment. You also understand that you can exercise your individual rights at any time as detailed in the Notice. To the extent your consent is necessary, you also consent to the collection, use and disclosure of such personal information (including any sensitive personal information you choose to provide) by us in connection with your account as described in the Notice.

Yes, I have read, understand and, to the extent required, consent with the Career Site Privacy Notice

A diverse field of opportunity—and talent.

Whether you’re just starting out or an experienced professional, Prudential can help you find a lasting and rewarding career. You’ll be part of a growing, dynamic company that supports every employee and focuses on their professional growth

Claims Operations - Handles claims for the organization. This involves the negotiation and settlement of claims, from first advice through to final settlement.
Disability Claims - Determines the validity of and authorizes disability claims. Makes policy recommendations and guidelines for claims negotiations.
Policy Administration - Monitoring payment receipts and policy expiration dates, processing various changes, issuance and re-issuance of policy documents.
Customer Service - Plans and monitors customer contact center schedules and operations, manages information and productivity forecasts, and more.
Underwriting – For Client Experience, Group, Life, Medical and New Business, quantifying risk, determining on the acceptance of claims, and more.
Business Analysis - The link between technology and specific business areas, identifying requirements, creating project specifications, and more.
Business Process Improvement - Analyzes and measures the effectiveness of business processes, develops sustainable improvements, and more.

Diverse talent. United.

With a collaborative environment that welcomes people of different backgrounds and identities, Prudential values diverse perspectives and believes it’s what make us stand-out, do our best work and succeed.

We’re always looking for talented professionals with the skills, insight and an eye for innovation to help move us forward. Discover a challenging corporate career at one of the world’s leading financial services institutions.