Compliance - Newark (NJ), NJ Director, Compliance - Training & Operations

About the position

Director, Operations – Corporate Compliance

This is a new position created within Corporate Compliance Operations team. The Director, Operations will report to the Vice President of Operations.  

The Director will be responsible for supporting the Vice President of Operations to optimize systems and processes across corporate compliance operation areas. The successful candidate will achieve this through management of projects, day to day business process optimization efforts, operational process root cause analysis and issues resolution.

This role will have a strong hands-on focus to work as part of the Corporate Compliance Training team to evaluate and enhance current program operations for a more sustainable support model to deliver its training plan, and work with the Vice President and stakeholders to lay out the future vision and roadmap for future compliance training model and learning technologies.

The Director will help drive results through projects and manage processes initiatives across different corporate compliance operational areas including Personal Securities Trading, Regulatory Filings, Anti-Money Laundering/Sanctions Unit, and Corporate Compliance Training.

Specifically, the responsibilities of the Director include:

  • Effective Compliance business requirements and execution in key projects to assure successful implementation

  • Conduct operational process evaluations to identify potential automation or process efficiencies

  • Partner with technology team to identify and deploy technologies that enhance efficiency and throughput

  • Establish metrics, data analytics, and reports that enable effective operations management

  • Partnership with a global diverse work location teams

  • Document and maintain efficient, controlled and documented processes and procedures

  • Establish scalable and repeatable systems and processes that are enabled by technology

It is anticipated that additional activities will be added to this group.



  • 6+ years in a senior level position managing operations in a production environment

  • Experience with training strategy, training solution management and deployment

  • Demonstrate results in improving operational efficiency/effectiveness through process mapping, process improvements, technology deployment and other mechanisms

  • Curious action-oriented problem solver with strong learning agility

  • Ability, comfort and inclination to identify and leverage data to provide insight to manage operations or enhance operational efficiency

  • Experienced manager of technologies (selection, requirements, development, maintenance)

  • Experience working and collaborating across a highly matrixed organization

  • Excellent communication skills

  • Experience as project lead for technology implementation (e.g., SaaS solutions) is preferred

  • Business acumen/knowledge of financial services, insurance experience is a plus

  • Background in compliance or operational risk is a strong plus

  • Bachelors degree required

Personal Attributes:

The Director, Operations is a visible role and must possess the following personal characteristics and attributes:

  • Ability to develop strong and productive working relationships

  • Motivated to deliver on results and meet commitments

  • Takes personal accountability to drive results

  • Ability to effectively set objectives and balance competing priorities

  • Understands the importance and value of collaboration to achieve objectives

  • Organized and disciplined

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.