Other - Newark, NJ Product Management Specialist, Customer Office

About the position

Prudential is seeking a Product Manager, with a focus on our Customer Platform products. The Customer Platform provides the connectivity across the enterprise that lets our web, mobile, and other applications secure, store, and access data about our customers and potential customers in a consistent and scalable way.

This role requires customer centric problem/solution thinking, forward-looking thinking, and the ability to simplify complicated workflows. You should have a grasp of the software development process – either having written code or understanding it if you’re not a programmer.

This is an exciting opportunity to join a new group within Prudential, and help shape the future of the company. The Customer Office is a highly collaborative, fast-paced environment, with a start-up feel. You’ll be encouraged to roll up your sleeves (or not, if you wear t-shirts), take initiative, be creative, share new ideas, and, most importantly, have fun.

Qualifications

Responsibilities:

·       Create User Stories by understanding the problems our customers have

·       Create visual requirements/wireframes to coordinate with UI/UX, developers, and stakeholders

·       Track and report on the status of development efforts

·       Coordinate with Quality teams to walk them through workflows and customer journey flows

·       Answer questions from technology teams during sprints

Qualifications:

·       Familiar with software Product Management concepts and responsibilities

·       Excellent written and oral communication skills, including experience presenting to executive leadership

·       2+ years of Customer Service, Customer Support, or Information Technology Support experience

·       Experience with software development

·       Proficient in Microsoft PowerPoint and Microsoft Excel

·       Familiar with Scrum or other Agile development practices

Nice to have: Knowledge of development tracking tools like JIRA

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

Apply Now

Join PrudentialApply for this position

Please fill out the online application and upload your supporting materials. We appreciate the time and effort you put into your application.

Apply Now

Save or Send Email this Job

Get a link to the job and the full description that you can save for later or share with someone you think might be a good fit.

Get Link to this job description in an email to save for yourself or send

Related Job Openings

Manager, Strategic Initiatives

Other - Newark, NJ
  • Full Time Position
  • Job No: STR0009E
The Strategic Initiatives group in Newark, New Jersey has an opportunity within their dynamic team environment as a Manager of Strategic Initiatives.
The Strategic Initiatives group supports the U.S. Businesses across three distinct functions:
  • Strategy: partners with BU and enterprise stakeholders to drive continued evolution of cross-U.S. Business strategy: anchored in shared perspectives on growth priorities and reflecting emerging customer, competitor, market and technology trends
  • Thought Leadership: produces and distributes multi-media content to address...
View Job Details

Director, Business Controls

Other - Dresher, PA | Newark, NJ | Shelton, CT | San Diego, CA | Austin, TX | Houston, TX | Fresno, CA | Dallas, TX | Jacksonville, FL | Dubuque, IA | Phoenix, AZ | Los Angeles, CA | Plymouth, MN | Hartford, CT | Portland, ME
  • Full Time Position
  • Job No: BUS000EU
Enabling Solutions is seeking a highly motivated individual to provide leadership, direction and execution of various control functions.   Responsibilities may include multiple discipline combinations from information security, business continuation, records management, vendor governance, and privacy, depending upon business needs. Business continuation and vendor governance will be the primary scope based on current needs, though the ideal candidate will have the flexibility to shift and adapt if needs change.
This position will report to the Vice President of...
View Job Details

Data Specialist

Other - Dubuque, IA | Scranton, PA | Moosic, PA | Roseland, NJ | Hartford, CT
  • Full Time Position
  • Job No: DC 0003C

Prudential Retirement is seeking to fill a position within the Client Transition- Data team. This role is responsible for performing a variety of analytical functions associated with onboarding new clients and providing on-going plan improvements and updates.

Responsibilities:

  • Plan and participant set up and maintenance
  • Special processing and quality review
  • Identification of data needs and internal/external process and procedural improvements
  • Ability to support and perform multiple tasks across multiple functions (standard to mid-level...
View Job Details
Search All Prudential Jobs