Director Experienced in Managing National Accounts Prudential’s Group Insurance (GI) National Account Organization (NAO) Account Management team is seeking a Director who will be responsible for managing a team of Account Managers and Account Consultants for National Account customers (5,000 + employees) across the US. This Director will be responsible for mobilizing support staff to maintain and strengthen account relationships and grow the business, while resolving issues. This position is responsible for their team’s service metrics through developing, training,...
Insurance - Irvine, CA | Scottsdale, AZSr Sales Support Associate
About the position
Sr. Sales Support Associates (SA) are expected to provide sales and administrative support to the assigned executives, account management and sales team members for National Account customers and producers. SAs are required to demonstrate knowledge of the end to end RFP/ sales process and have familiarity with the in force customer base, producer relationships and prospects for the Sales Executive to whom they provide support (if applicable). Daily activities include providing customer service, and administrative support to: account teams, Sales Executive (where applicable) and National Accounts executive/ leadership team support. The SA serves as a liaison for sales/account team personnel, customers, producers, and our home office contacts.
This role is responsible for organizing complex proposals through completion with the various internal departments, and following up on various items for project management.
SAs take the lead on organizing and maintaining upkeep of the office, as well as various other administrative office duties, which include: ensuring shared office equipment and supplies are available and in working order, coordinating presentation materials for customers/prospects, submitting/processing expense vouchers, and supporting specified reporting/ presentation needs for our customers and internal partners. This position is required to work on special projects throughout the year, serve as a resource for new hires, participate in team meetings/trainings, and also serve as a backup for other team members when required.
Accessing, documenting and maintaining our sales and customer record systems to meet stringent compliance requirements, as outlined by documented procedures and auditing standards, is also a responsibility of the SA.
It is expected that to accomplish the above-mentioned objectives, the SA must possess sufficient knowledge, work independently, and provide timely results. They must be customer focused and be able to converse with our producers as needed.
3+ years of experience in the insurance industry in sales administration or customer service.
Previous insurance/sales support experience is highly desired. Overtime required during peak periods.
Obtaining License and Appointment designation through the State and Prudential is required.
Ability to manage multiple priorities in a timely manner
Strong and professional verbal/written communications skills
Strong organization, time management, and self-management skills
Ability to adapt prioritize and change directions quickly
Deadline driven and self-motivated
Strong focus on customer service and solution oriented
The successful candidate must possess excellent Microsoft Office skills (particularly with Excel and PowerPoint), Lotus Notes knowledge and the ability to adapt quickly to specific window based applications.
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at firstname.lastname@example.org for more information about doing business with Prudential.Apply Now
Join PrudentialApply for this position
Please fill out the online application and upload your supporting materials. We appreciate the time and effort you put into your application.Apply Now
Save or Send Email this Job
Get a link to the job and the full description that you can save for later or share with someone you think might be a good fit.Get Link to this job description in an email to save for yourself or send
Related Job Openings
Director, National Account Management - Group InsuranceInsurance - Atlanta, GA
- Full Time Position
- Job No: NAO0002L
Customer Service AssociateInsurance - Plymouth, MN | Dresher, PA
- Full Time Position
- Job No: NEW0004Q
Regional Sales Vice President - FloridaInsurance - Orlando, FL | Tampa, FL
- Full Time Position
- Job No: SOU0007B
Prudential is seeking highly motivated Individual Life Insurance sales/financial services professionals with proven success in the life insurance marketplace to become a part of Prudential's expanding Institutional Distribution Channel as a Regional Sales Vice President. Responsible for increasing the sales of Individual Life Insurance products through financial advisors located in wirehouses, banks and identified independent broker dealers. This position has a strong emphasis on point of sale activities.
- Accountable for sales results within...
Senior Sales Support Associate - Group InsuranceInsurance - Roseland, NJ
- Full Time Position
- Job No: NAO0002M
Senior Sales Support Associates (SA) are expected to provide sales and administrative support to the assigned executives, account management and sales team members for National Account customers and producers. SAs are required to demonstrate knowledge of the end to end RFP/ sales process and have familiarity with the in force customer base, producer relationships and prospects for the Sales Executive to whom they provide support (if applicable). Daily activities include providing customer service, and administrative support to: account teams, Sales Executive (where...