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Compliance - Newark, NJ Vice President, Digital Compliance Officer (DCO)

About the position

Prudential’s International Insurance Compliance organization is seeking an experienced digital compliance professional to fill a Vice President, Digital Compliance Officer (DCO) position. The DCO will develop and oversee the Compliance program supporting the Company’s international digital initiatives. The DCO will be responsible for the compliance program and will leverage and partner with the in-country Compliance Officers, Law associates and business partners. The DCO will act as a single point of contact for international digital compliance activities and issues, communicating and collaborating with appropriate parties across the Company.


This role requires a cross-functional customer-centric view into Prudential’s business units and digital initiatives. The right candidate will have broad knowledge of financial services, digital regulatory frameworks, technology, and business operations. The business is moving quickly to innovate in an agile environment and the right candidate will partner effectively with creative and responsive solutions. The DCO should have a fundamental understanding of ways to leverage technology to optimize compliance related controls and activities. An important part of the role will to build an effective risk-based compliance program to ensure that the highest risks are properly identified and effectively mitigated.


This role reports directly to the Prudential International Insurance Chief Compliance Officer, with a dotted reporting line to the Customer Office CCO, and will work closely with the Customer Office and Prudential International Insurance businesses including technology, operations, and product development teams.

Key Responsibilities:


  • The CCO will effectively implement and oversee a compliance program for the Company’s international digital initiatives that is effective in preventing, detecting and mitigating not only violations of applicable law and Prudential policies but also ensuring Prudential remains aligned with its values as digital innovation outpaces regulation.

  • Ensuring compliance risk management through risk identification, escalation, monitoring, testing, updated policies & procedures, reporting, and applying regulatory guidance as well as industry best practices

  • Overseeing the monitoring and testing of the operating effectiveness of established compliance processes and controls; recommending enhancements

  • Promote and protect the Company’s reputation for ethics, integrity and honesty in all dealings

  • Communicate regulatory requirements and expectations and assist local Compliance teams and business units in maintaining a control environment that mitigates compliance risk

  • Deep understanding of the use and application of data for oversight of Compliance risk, including predictive modeling

  • Collaborate across Compliance, Law, and Risk to synthesize and communicate a comprehensive view of compliance risk to business management

  • Escalate compliance concerns timely and effectively to key stakeholders

  • Support regulatory exams and inquiries as necessary and appropriate

  • Provide digital Compliance support for new product initiatives

  • Integrate global benchmarking and best practices through ongoing research, education and industry affiliations

  • Develop and maintain ongoing support for the continuing digital Compliance education of in-country Compliance teams across the international businesses

  • Coordinate with other Compliance teams, Corporate Compliance, and other divisions as necessary


Qualifications

  • 7 years of compliance, risk or other related experience.
  • Thorough and current regulatory knowledge and understanding of digital compliance issues and consumer compliance regulations.
  • Expertise and extensive knowledge of digital financial service businesses and platforms, including corresponding regulations and operations with the ability to oversee and advise on the development and maintenance of strong controls targeted at mitigating compliance risk associated with various processes throughout the business
  • Excellent understanding of digital financial services channels, including mobile and online technologies.
  • The ability to break down complex regulatory requirements into easily understood concepts and succinctly communicate this to various business partners.
  • Familiarity with concepts, tools, and solutions used by digital financial services teams such as application development protocols, cloud-based solutions, and UX/UI design/development processes.
  • Experience with developing and implementing Compliance programs, including policies and procedures, controls, monitoring and testing.
  • Understanding of customer transactions and communication, operational work flows, internet technologies, as well as development methodology for a complex multi-business environment
  • Ability to work and react quickly in a fast-paced, agile environment
  • Proven communication skills (verbal, written, interpersonal) to interact with all levels of management
  • Relationship management and experience with matrix leadership of teams
  • Strong research skills. Ability to interpret rules and analyze complex issues
  • Ability to reach sound judgments and act quickly under tight deadlines while balancing competing priorities
  • Creative and strategic approach to problem solving and change management
  • Proven analytical and project management skills
  • Bachelor's degree required.
  • Master’s degree preferred.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.