About the position
Evaluates and manages assigned caseload of Integrated FMLA and Short Term Disability claims. Interacts with internal and external customers including, but not limited to, claimants, employers, physicians, attorneys etc., to gather the information to make the decision on the claim. Provides technical direction to other claims personnel as needed. Validates payment period, follows up and monitors payment accuracy and timeliness; follows plan to closure.
2-3 years STD/FMLA experience.
Ability to manage multiple and changing priorities
Excellent organizational and time management skills
Strong written and communication skills demonstrated in previous work experience
Specific experience with collaborative negotiations
Proven skills in positive and effective interaction with challenging customers
Experience in effectively meeting/exceeding individual professional expectations and team goals.
Demonstrated analytical and math skills
Ability to exercise sound judgment
High level of flexibility to adapt to the needs of the organizations
PC skills preferred (i.e. Windows based environment)
College degree and prior claim experience preferred
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at email@example.com for more information about doing business with Prudential.