Human Resources - Newark, NJ Director, Program Design & Evaluation

About the position

At Prudential, we believe we have a moral and business imperative to move beyond “valuing diversity” to fostering a truly inclusive culture. Prudential was founded on a belief that everyone should have the opportunity to be financially secure. We have built our reputation and our business on a dedication to expanding financial wellness to working families, customers and communities of all backgrounds, and guiding the industry on issues of social responsibility and inclusive economic growth. We will deepen this commitment to our employees and customers by making inclusion a key component of our culture, talent and execution.

We are seeking a Director, Program Design & Evaluation to identify key opportunities to infuse new knowledge and research-based approaches to organizational inclusion across Prudential’s talent lifecycle. You will work closely with the Organizational Effectiveness and Talent Management Centers of Expertise to incorporate meaningful and effective inclusion content into Prudential’s learning, development, managerial effectiveness, mobility, performance management, and executive development offerings. You will also develop an evaluation model to improve and evolve these programs over time and to track impact and progress against the goals of Prudential’s Diversity & Inclusion Center of Expertise. As a subject matter expert on developing a “theory of change,” you will advise business resource groups and, as needed, business and corporate clients as we seek to ensure that every employee can share in an environment of collaboration, inclusion and belonging.

Reporting to the Vice President of Inclusion, Culture and Talent, and preferably based in Newark, New Jersey, you will have the following responsibilities:

  • You will research and recommend evidence-based approaches to promoting organizational inclusion, and inclusive leadership
  • You will provide guidance to and collaborate with subject matter experts in the planning, development, implementation and evaluation of learning and development programs across the company
  • You will serve as a strategic partner to other Human Resources and business teams to review, assess and modify existing programs
  • You will develop a model to track progress and measure the impact of the diversity and inclusion strategy
  • You will supervise and coordinate diversity and inclusion program, policy, and research efforts
  • You will advise Business Resource Groups and relevant leaders/stakeholders to focus efforts for impact and ensure alignment with both the diversity and inclusion strategy and business imperatives
  • You will monitor and summarize progress of project according to deadlines and within budget
  • You will prepare case studies on relevant topics, obstacles and success stories for internal and external audiences
  • You will maintain awareness of global issues and trends in diversity and inclusion and use emerging information to educate leaders and associates
  • You will have a deep knowledge of and experience in one or more of the following areas: program design, implementation and evaluation; curriculum development; learning and development; behavior change campaign design; racial and gender equity initiatives; and/or unconscious bias research and programs


  • Bachelor's degree; Master's degree preferred
  • Minimum 8 years corporate professional experience; strategy, consulting and/or project management experience desired
  • Experience working cross-functionally and developing relationships at all levels of the organization and across multiple locations
  • Design plan, choose stakeholders and engage SMEs
  • Demonstrated ability to design, implement, and evaluate new programs or approaches
  • Earn credibility and create buy-in among leaders, managers and employees
  • Demonstrated ability to quickly understand and translate strategy to practical solutions
  • Excellent verbal, written, presentation and interpersonal skills
  • Skilled at simultaneously managing multiple priorities and projects
  • Ability to convene and develop cross-sector and multi-disciplinary workgroups
  • Ability to work collaboratively in a team setting across multiple disciplines and with diverse stakeholders
  • Willing and able to facilitate and initiate candid, productive conversations on a variety of topics including race, gender, sexual orientation, ability and identity
  • Ability to travel up to 15% of the time

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.

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