Bring your passion and energy and we will train you on the rest. At Prudential, our Financial Service Associates are the first point of contact with our customers and our goal is to provide a low effort experience for customers with complex financial needs. We offer paid training and a reward and recognition plan that includes pay for performance compensation. The expertise we are looking for you to bring: We are looking for individuals who are self-starters, dependable to their core, who have the right grit, tenacity and initiative to show up and work hard. And are...
Customer Service and Call Center - Scranton, PA Part Time Financial Service Associate - (Prudential Retirement)
About the position
One on One peer, coach and manager mentoring sessions that facilitate building your expertise. These mentoring sessions continue beyond training to foster your continual career and personal development
Ability to become registered with training specific to the FINRA Series 6 and 63 licensing exams.
Excellent verbal and written skills.
Strong commitment to providing exceptional customer service.
Outstanding active listening skills and the ability to engage customers to determine their unique financial needs and preferences.
Proficient PC and keyboarding skills with ability to multi-task between multiple computer applications.
Knowledge of retirement products, or other experience in the Financial Industry.
Associate’s or Bachelor’s Degree
The hours of operation for the Retirement Contact Center are 8:00am – 9:00pm EST.
We have the following part time schedules available:
Schedule 1 (17.5 hours / week):
Monday 10:00 a.m. - 8:00 p.m.
Wednesday 4:00 p.m. - 8:00 p.m.
Friday 4:00 p.m. -8:00 p.m.
Schedule 2 (16 hours / week)
Monday 4:00 p.m.-8:00 p.m.
Tuesday 4:00 p.m.-8:00 p.m.
Thursday 4:00 p.m.-8:00 p.m.Friday 4:00 p.m.-8:00 p.m
Monday, Tuesday, Thursday, and Friday 8:30-1:30pm
- Schedule 4
Monday, Tuesday, Thursday, and Friday 10:30-2:30pm
Competitive salary with opportunity for an annual bonus based on performance.
Advancement potential, beginning with tiered promotional opportunities.
The opportunity to participate in company sponsored retirement savings plans, (401k) and a company funded pension plan. Available on start date.
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at firstname.lastname@example.org for more information about doing business with Prudential.Apply Now
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