Product Management - Hartford, CT | Iselin, NJManager, Digital Product Development

About the position

The Manager, Digital Product Development serves as the lead managing enhancements to Prudential Retirement’s digital solutions, thus enabling key Retirement and Workplace Solutions initiatives. This position requires the ability to understand and the Retirement business needs and to effectively communicate desired solutions to the technology and design teams; also, the individual should understand technology sufficiently to communicate technical complexities in simple terms for the business. In addition, this role will include interfacing with internal and external entities (i.e. vendors, consultants, advisors, clients, participants), and will require significant business/technical expertise to be successful. This role will report directly to the Director, Digital Product Development with a matrixed relationship into the Workplace Solutions Group.
Responsibilities include:
  • Manage small to medium scale enhancements to Prudential Retirement’s digital platforms
  • Act as a liaison between project sponsors/stakeholders and technical teams
  • Drive the development of the business scope and serve as subject matter expert for the development of user stories/business requirements
  • Work with UX designers, project sponsors, Workplace Solutions partners and Customer Office to define online experience and screen design
  • Work with Technology to support the development of functional requirements
  • Answer questions/resolve problems with technology and business owners
  • Perform business acceptance testing
  • Track and report project results to management
  • Support the development of internal/external communication and training needs
  • Act as a subject matter expert for digital platforms

Qualifications

  • 3 to 5 years of experience in retirement or financial services industry preferred, with significant experience in developing and implementing digital technologies
  • 2+ years work experience launching mobile and online capabilities
  • Experience with cyber security and digital authentication
  • Proven experience in gathering and transforming customer/business needs into an actionable product roadmap and product roadmaps into product requirements
  • Strong customer focus with the ability to design and build the best customer experiences while meeting the needs and objectives of the business
  • Significant experience using agile methodologies to deliver products and technologies
  • Strong user experience/design sense, with a record of building great products on web and mobile
  • Working knowledge of web analytics platforms such as Adobe Analytics
  • Understanding of WCAG (Web Content Accessibility Guidelines) standards
  • Excellent communication and interpersonal skills with ability to manage diverse client groups and influence others, including senior management and corporate partners
  • Excellent organizational skills with the ability to successfully juggle multiple priorities
  • Strong analytical, problem solving, decision making, negotiation, and partnership skills
  • Self-motivated with the ability to prioritize, meet deadlines, manage changing priorities and positively impact working climate
  • Demonstrated strong project management skills, strong customer focus, and results-orientation
  • Understanding of customer transactions and communication, operational work flows, internet technologies, as well as development methodology for a complex multi-business environment

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

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